Last updated: 28 October 2026
Bass Aus Landscaping Pty Ltd (“we”, “us”, “our”) respects your privacy. This policy explains what personal information we collect through this website, how we use it and how you can contact us about it.
Information we collect
When you send us an enquiry or quote request, we collect the details you provide, which may include:
- your name, phone number and email address
- your project suburb
- the service you are interested in, your project description and preferred timeframe
- any photos you choose to upload
Like most websites, our website and hosting may also automatically record technical information such as your IP address, browser type and the pages you visit, and may use cookies that are needed for the website to work.
How we use your information
We use your information to respond to your enquiry, prepare quotes, arrange site visits, carry out and manage any work you engage us to do, and keep records of our communications with you. We do not sell your personal information, and we will not use it to send you marketing without your consent.
Sharing your information
We only share your information when it is needed to provide our services or run our business, for example with our website hosting and email providers or with trusted contractors working on your project, or where we are required to by law.
Storage and security
Enquiries are sent to us by email and may also be stored by our website and email systems. We take reasonable steps to protect your information from misuse, loss and unauthorised access, and we delete or de-identify it when we no longer need it.
Accessing or correcting your information
You can ask us to access, correct or delete the personal information we hold about you by contacting us.
Questions and complaints
If you have a question or concern about how we have handled your personal information, please contact us first so we can try to resolve it. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
Contact us
To contact us about privacy, call 0406 909 390 (open daily, 7am – 5pm) or use our Contact page.
Bass Aus Landscaping Pty Ltd, ACN 645 713 891.
Changes to this policy
We may update this policy from time to time. The latest version will always be available on this page.